At Khiyara, we are committed to delivering your favorite skincare essentials safely, swiftly, and with care. Here’s everything you need to know about our shipping process:
Order Processing & Dispatch
- All orders are processed within 24hr
- Once dispatched, you will receive a tracking link to stay updated on your order’s journey.
- Orders placed after business hours will be processed the next working day.
Shipping Time & Delivery
- Standard Delivery: Estimated 3-7 business days depending on location.
- Express Delivery: Available in select locations for faster shipping.
- Delivery timelines may vary due to unforeseen circumstances, but rest assured, we are as excited as you are to get your order to your doorstep!
Shipping Charges
- We offer free shipping on orders above a certain value (check at checkout for applicable offers).
- A minimal shipping fee applies for orders below the free shipping threshold.
International Shipping
- Currently, we ship within India. International shipping will be available soon! Stay tuned.
Order Issues & Support
- If your package is delayed, damaged, or lost, our team is here to help. Contact us at contact@khiyara.com or khiyaraorganics@gmail.com, and we’ll resolve it at the earliest.
- Ensure your shipping address is correct at checkout to avoid delays or misdeliveries.
✨ A promise from us: Every order is packed with care and delivered with love – because your skincare deserves a first-class journey! ✨
✨ No Returns for Used Products: Once opened, we can’t take them back. Damaged on Arrival: Notify us within 24 hours with a video of the unboxing. We’ll replace or refund damaged items.
Cancellations:
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Before shipping or within 24 hours of the order, a full refund will be accepted.
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After 2 hours of order placement, there is a 30% deduction for prepaid orders.
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No refunds once shipped.
Got a query or need assistance? Reach out to us at contact@khiyara.com
